Privatisation & outsourcing
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The Sharp End: The NHS must be smart about digital tech
Telemedicine could bring huge benefits but, managed badly, we could end up combining the worst aspects…
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The Sharp End: Time to rethink how we do outsourcing
The Carillion collapse shows the perils of driving suppliers to the brink…
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Casework: When your employer’s contractors let you down
One senior manager speaks about how MiP helped her after a frustrating and costly experience with…
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Feature: NHS shared services – lessons from the public sector
What are the lessons for the NHS from the troubled history of shared services in the…
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Analysis & opinion: Public value – caring for our communities
Healthcare management should be about more than meeting targets and cutting costs. Managers need to deliver…