NHS performance
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“Showing kindness and trust creates a virtuous circle – people respond well to that”
As chief executive of Suffolk and North East Essex, one of England’s most highly rated integrated…
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Darzi’s ardent defence of NHS managers offers a fresh start as government embarks on historic reforms
With his blunt dismissal of those who blame managers for the NHS’s troubles, Lord Darzi drew…
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Meet your reps: Jenny Owen, NHS England
Meet Your Reps: Jenny Owen, nurse, MiP health and safety rep and a manager in NHS…
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Party conferences: Reality fails to dawn in Manchester, Liverpool and Bournemouth
The last party conference season before the general election showed that UK politicians still have to…
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Feature: NHS productivity – less for more, more for less or more or less the same?
The NHS is still struggling to recover from the pandemic, but studies show productivity was falling…
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Politics: A long game with hard choices
As the party conference season gets underway this weekend, Sir Chris Ham sets out the challenges…
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Interview: Tony Spotswood, chief executive, Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust
Bournemouth and Christchurch trust has the best staff survey results in England, and ambitious reform plans…
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Unblocking the outpatients system at St Mark’s
How the struggling gastroenterology department at St Mark’s Hospital worked with patients and quality improvement managers…
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Interview: Henrietta Hughes, NHS National Guardian
NHS guardians have a tricky but powerful role in tackling poor care and boosting staff engagement.…
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Analysis & opinion: How to save twenty billion quid
The NHS can find the money it needs by investing in leadership and technology – and…
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The Sharp End: The confused centre is holding us back
Dean Royles, director of HR and organisational development at Leeds Teaching Hospitals, calls for a more…
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Interview: Heather Caudle
Heather Caudle is a pioneer of partnership working and one of just a handful of black…
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The Sharp End: I’m no Scots Nat, but they know what they’re doing on health
One senior manager says the SNP government deserves credit for its realistic and supportive approach to…
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Interview: Alwen Williams, chief executive of Barts Health NHS Foundation Trust
Barts Health, England’s largest trust, comes with financial and quality troubles to match. Its chief executive…
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Staff engagement: an East End success story
Everyone’s talking about staff engagement, but East London Foundation Trust is one of the few really…
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Interview: Alison Cameron, patient advocate and engagement consultant
Alison Cameron, the first patient leader to graduate from the NHS Leadership Academy, talks about her…