Clinical management
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Managing Better Care: Countess of Chester Hospital
Teams of doctors from different specialisms working shifts together helped the Countess of Chester Hospital to…
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Managing Better Care: Lecistershire mental health hub
NHS staff in Leicestershire took just 11 days to set up a mental health urgent care…
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Managing Better Care: Chelsea & Westminster postnatal digital suite
Even during the Covid-19 emergency, managers and clinicians are working to improve NHS services. We report…
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Managing Better Care: Rethinking liver care in NHS Tayside
Deficiencies with testing have left many patients with serious undiagnosed liver disease for years on end.…
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Unblocking the outpatients system at St Mark’s
How the struggling gastroenterology department at St Mark’s Hospital worked with patients and quality improvement managers…
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Feature: Time to rethink on-call duties in the NHS
Many managers feel the NHS’s emergency duty regime is arbitrary and unprofessional. But demands are growing…
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Tipster: Working with Doctors
With NHS services under extreme pressure, managers and doctors need great working relationships. Umesh Prabhu shares…
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Interview: Heather Caudle
Heather Caudle is a pioneer of partnership working and one of just a handful of black…
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Legal Eye: Navigating the rules on patient consent
New rules on patient consent mean doctors have to be more upfront with patients about risks.…
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Legal Eye: What managers need to know about corporate manslaughter
Our legal advisers explore the implications for healthcare managers of the Maidstone corporate manslaughter case.