Special Report: People in public-facing jobs are being confronted by more violence and abuse at work, and the NHS is at the sharp end. Existing policies are failing – we need a more co-ordinated and energetic approach to tackle the root causes and protect the staff who care for others.

If you’re facing discrimination at work, MiP is there to support you with expert advice and representation. Jo Seery and Helen Carr explain how to build your case and get the best result for you and your colleagues.

With constant upheaval in the health service, new mothers working for the NHS are often anxious about going back to work. Jo Seery explains the rights women have when returning after maternity leave.

Disabled managers often feel more at risk of losing their jobs during organisational change, despite legal protection under equality legislation. Jo Seery looks at the obligations on employers and explains what to do if you’ve been treated unfairly.

Meet Your Reps: Prince Obike works at the forefront of change in the NHS while supporting MiP members as a union MiP rep and National Committee member. He talks to us about his incredibly varied career and the real value of management jobs.

Workers from overseas have been part of the health and care family since the NHS began. They are valued and respected colleagues who face many extra challenges in the workplace and beyond. Katia Widlak offers her tips on recruiting, supporting, and retaining your migrant workforce.

Before taking any disciplinary action, your employer must carry out a fair investigation into the allegations against you. We explain your legal rights and what employers must to do to ensure a investigation is above board.

“The government miscalculated on all sorts of fronts”, says Sara Gorton, UNISON’s lead negotiator during the recent NHS pay dispute. She tells Matt Ross how a tide of dissatisfaction from workers and strong public support enabled union negotiators to hold their nerve and cut a pay deal that won overwhelming backing from members.

Decarbonising healthcare will affect everyone working in the NHS. But well-meaning national strategies are struggling to make an impact on the ground. We speak to pioneering surgeon Aneel Bhangu about the barriers to change and ask why NHS staff and unions aren’t more involved in meeting our greatest long-term challenge.

In the first part of our guide, we explained why your contract of employment matters. In this second part of the series, Jo Seery explains some of the key clauses and what to look out for when you check your contract.