mip 2016 conf logo

23 November, London 

This year's conference took place at TUC Congress House on Wednesday 23 November.  Please click through for highlights from the day.


Tue 25 Oct 2016

 bullying and harrasment

Bullying and harassment - where the law stands

Jo Seery gives some advice to managers on avoiding accusations of bullying when tackling poor performance

A growing number of MiP members report being accused of bullying and harassment when tackling poor performance. Such accusations can have severe implications - including suspensions or unpleasant, protracted investigations, so it's important that managers understand how the law deals with accusations of bullying.

Tue 18 Oct 2016

 Stephen Smith

Suspensions - you deserve more support when everything's on the line

Investigations and grievances can often drag on for months or years, creating uncertainty and stress for everyone involved. Steve Smith calls for a more supportive approach from NHS employers

Too often, I hear about health professionals who have been arbitrarily cold-shouldered by their peers, or left wholly reliant on their trade union for advice and support because their employer is, in the words of one member, “nowhere to be found”.

Mon 10 Oct 2016

 Alwen Williams

The biggest job in the NHS?

INTERVIEW: Barts Health is the NHS's largest trust - and comes with finanical and quality troubles to match. Alison Moore interviews chief exective Alwen Williams about turning round the NHS's stricken supertanker

If you’re looking for the biggest operational challenge in the NHS, running Barts Health Trust is surely it. The NHS’s largest trust in terms of staff and turnover, it has been judged inadequate on quality and finds itself in financial special measures. Turning this behemoth round is going to demand everything even an exceptional manager can throw at it.

Mon 03 Oct 2016


Brexit: easier said than done

Far from “taking back control”, Brexit has plunged the NHS into a period of radical uncertainty, with unpredictable consequences for funding, staffing and research. Craig Ryan reports.

A month before the EU referendum, a poll commissioned by CIPFA found that 31% of voters thought Brexit would benefit the NHS and 46% thought it would have no impact at all. CIPFA also polled NHS chief executives and financial directors: 95% thought Brexit would harm the NHS.

Thu 22 Sep 2016

 Wales mbc

Managing better care: Lessons in collaboration

The “Once for Wales” project has transformed staff training across NHS Wales, cutting costs, raising quality and boosting compliance. Matt Ross spoke to the handful of visionaries who made it happen.

I remember the bad old days, when people used to do everything separately, and work in competition rather than collaboration. People were all off developing products with slight variations. But this project has pulled together all those good ideas; all that knowledge and expertise.

Mon 12 Sep 2016

 managing change

Tipster: Managing change in your team

Many health organisations have spent years undergoing constant change - and it isn't over yet. Matt Ross offers some advice for team leaders.

Before embracing change, people must understand why the status quo is untenable, see the goal as desirable, and believe it can be delivered. So explain clearly the risks of leaving things as they are, the benefits of change and how you will address the obstacles.

Fri 02 Sep 2016

 managing your inbox

Tipster: How to manage your inbox

There’s no single “right” way to deal with email overload, but experts agree on some basic steps. Follow these tips from Craig Ryan and you should find a method that works for you.

Email is a tool, how you use it is up to you. Do you want to read news in your email? Do you find updates from your social media accounts annoying? Do you really need daily briefings? It’s your inbox – decide what should be there and get rid of everything else.

Thu 25 Aug 2016

 Sir Simon Wessely

Getting our priorities right

Sir Simon Wessely argues the crisis in mental health will not be solved by more individual interventions, but by taking a system-wide approach to a system-wide problem.

Fruit in the canteen, better cycling lanes and practicing mindfulness are all fine, but they are unlikely to address the dissatisfaction and demoralisation seen across the mental health workforce.

Thu 25 Aug 2016

 Bullying infographic

Let's banish bullying from the NHS once and for all

MiP is leading a national initiative to tackle bullying and harassment, which undermines managers’ work and damages their careers. Jon Restell explains how the programme is shaping up.

Research shows that disruptive and disrespectful behaviour leads to an unsafe culture – distraction from clinical work, errors, withdrawal, burnout, reputational damage and more people leaving. Staff are less likely to admit mistakes, raise concerns or work effectively in teams – with obvious implications for patient care and safety.

Wed 10 Aug 2016

 Dr Woodworth

Putting doctors back in touch

In the first of a regular series revealing the crucial role of managers in improving healthcare, Matt Ross investigates how NHS leaders in Stockport reconnected GPs and hospital consultants - improving the speed and quality of patient care

“Managers can win people’s minds by going through the procedures, doing their business cases, but to win hearts they have to convince everybody that it’s a good idea.”

Mon 08 Aug 2016

 piggy bank

Tax and your pension pot

Dale Walmsley explores how pensions tax relief affects you as a member of the NHS Pension Scheme

One of the biggest incentives to save in a pension scheme is the tax relief on a member contributions. The higher up the tax bands you are, the more tax relief you'll get. But the more you earn in the NHS, the more you pay into the scheme.

Thu 28 Jul 2016

 legal eye

Watching the executives

Brian Wilson on what you need to know about workplace surveillance and social media snooping

Both employers and employees are increasingly using surveillance footage in the workplace. This presents challenges for workers and managers alike, so it’s important to understand the law in this area.

Fri 22 Jul 2016

 Maria Kane

“Our staff give people their lives back”

With disintegrating community support and tighter funding than ever before, mental health services are near to breaking point. Alison Moore asks one of the sector’s leading chief executives, Maria Kane, how she keeps the show on the road.

“Need goes up and finance in real terms is, at best, flat. You get to the crux where it is no longer doable. That’s where we are. It’s a balance between keeping as lean as we can but also keeping the goodwill of staff.”

Fri 15 Jul 2016

 Pic of lady at desk

Please release me ...

Sometimes the NHS is hard to leave for the wrong reasons. Two senior managers tell Craig Ryan about their exhausting battle to secure redundancy rights and how MiP helped them to leave on the right terms.

We were stuck between a rock and a hard place, excluded from communications regarding the next steps for the organisation, but still without a decision about what was happening to us.

Thu 16 Jun 2016

 Jeremy Baskett

New challenges for NHS leaders

The 2016 King’s Fund Leadership and Management Summit brought together current thinking on leadership and management in health and social care. MiP committee member Jeremy Baskett reports on a thought-provoking day.

A general theme throughout the summit was the recent change in management styles, moving from ‘hero’ managers, who tried to manage everything, to a ‘coaching’ style where you empower and lead others.

Thu 19 May 2016

 East End success story

An East End success story

When it comes to staff engagement, everyone talks the talk, but East London Foundation Trust is one of the few to walk the walk. Craig Ryan headed for Whitechapel to find out how they do it.

The killing of one mental health patient by another is fantastically rare. But within a year Roman Ward had seen another patient commit suicide with a plastic bag and a third die unexpectedly from natural causes. These three tragic deaths sparked a remarkable improvement drive founded on boosting the engagement and wellbeing of the trust’s staff.

Mon 16 May 2016


When you need someone on your side…

Sloppy HR procedures aren’t just an admin problem – they cause real distress and do real damage to organisations. We spoke to one MiP member about how a vexatious complaint affected her – and how the union was able to help.

“I’ve been working in and around the NHS for 40 years, and I’ve never had a grievance against me. I was gobsmacked. It was completely out of the blue.”

Wed 23 Mar 2016

 Nigel Edwards

We need managers as well as leaders

Nigel Edwards, chief executive, the Nuffield Trust, on why supporting middle managers is a key priority

'I do think leadership is important, but I'm concerned that the obsession with it has obscured the very important task of effective administration and management'.

Wed 02 Mar 2016

 Mark Britnell

My search for the perfect healthcare system

The NHS is highly regarded around the world, but no healthcare system has a monopoly on excellence or failure.

Mark Britnell finds there's much the NHS can learn from other countries

Wed 02 Mar 2016

 Lis Paice

Tipster: How to give a great talk

Lis Paice gives her tips for engaging an audience and keeping them interested.

Have you ever been giving a presentation and realised that you weren’t holding your audience? Smartphones and tablets lighting up, eyes glazing over? It’s a horrible feeling. Giving a presentation is a great opportunity to get your ideas across – but not if people aren’t listening. So how can you give a talk that will engage your audience?

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